Privacy policy

PRIVACY & COOKIES 

At MOHAIR&ANGORA B.V., we respect your privacy and handle your personal data with care. This policy explains what data we collect, why we collect it, and how we protect it when you use our website.

1. Security

All information you share with us is securely protected using modern technologies. If we share your data with third parties (e.g., delivery services, payment providers), they are required to treat your data with the same level of care and only for the intended purpose.

2. Personalized Experience

We use information from previous orders, your IP address, browsing behavior, and cookies to offer you a more personalized shopping experience.

3. Purposes of Data Use

We may use your personal data for the following purposes:

• Processing orders and payments, arranging delivery
  
  
• Customer support
  
  
• Managing your account and order history
  
  
• Fraud detection and prevention
  
  
• Sending newsletters and promotional offers (if you have subscribed)
  
  
• Analyzing and improving website performance (Google Analytics, Facebook Pixel, etc.)
  
  
• Complying with legal obligations
  
  

4. Email Marketing

If you subscribe to our newsletter, we will send you updates and promotions. You can unsubscribe at any time via info@mohairangora.com.

5. Cookie Policy

Our website uses the following cookies:

• Functional cookies: Required for the site to function properly.
  
  
• Analytical cookies: Collected via Google Analytics to measure website usage.
  
  
• Marketing cookies: Including Facebook Pixel, to provide personalized advertising.
  
  
• Social media cookies: Enable features such as Facebook "like" buttons or YouTube videos.
  
  

You may adjust or disable cookies in your browser settings. Please note that blocking cookies may affect the website’s functionality.

6. Your Rights

Under GDPR, you have the right to:

• Access your data
  
  
• Correct or delete your data
  
  
• Restrict or object to processing
  
  
• Data portability
  
  
• Withdraw consent at any time
  
  

To exercise your rights, contact us at:
info@mohairangora.com

7. Contact

MOHAIR&ANGORA B.V.
Address: Wilhelminaplein 13, 1062 HH Amsterdam, Netherlands
KVK: 96762942 – VAT: NL867753109B01
Phone/WhatsApp: +31 6 28 21 50 98